Thanks, Warner Bros. Records!
I purchased The Soft Bulletin 5.1 by the Flaming Lips and noticed that the CD was the original 1999 release instead of the 2006 remaster. I was only aware of the difference when I put the CD into my computer to copy into iTunes, and noticed that the tracklisting didn’t match that on the packaging. I went online to see what was up and found this on Wikipedia’s The Soft Bulletin page:
Packaging error
The first pressings of The Soft Bulletin 5.1 were erroneously shipped with an original US CD instead of the new remastered CD with the revised track list. The band are offering to replace the incorrect CD with the new version for anyone who received the wrong CD in their package.[6] In addition, many people who have sent their incorrect CDs in for replacements have also received a hand-written letter of apology from the band’s bassist, Michael Ivins. Warner Bros. has since fixed this problem and is now shipping 5.1 packages to retailers with the correct CD included.
I e-mailed Rick Gershon at Warner Bros., since his name came up on Google when I was trying to find someone to contact at the label for a replacement. He put me in touch with Tom Osborn, who promptly sent me a new copy of the album with the 2006 remastered CD.